Cards and Digital Video Sales
All sales of digital video content are final and non-refundable once access has been granted, the content has been downloaded, or the USB card has been delivered and activated.
Refunds or replacements will only be considered if:
- The USB card is defective or damaged upon delivery.
- The incorrect product was supplied.
- The digital content cannot be accessed due to a verified technical issue on our side.
Any refund or replacement requests must be submitted to the office or via mail request within 7 days of purchase or delivery, together with proof of purchase. Approved refunds will be processed within 7–14 business days.
We reserve the right to assess all claims before approving a refund or replacement.
